GENERAL TERMS & CONDITIONS:

1 Eligibility for Services
1.1 You may only use the services provided by PixelJuice if you agree to the general terms and conditions herein.
1.2 You may only use the services provided by PixelJuice if you agree to the package terms and conditions of your chosen package.
1.3 You may only use the services provided by PixelJuice if you are the person responsible for all areas of the logo design project, including all payment obligations, edits, and approvals.

2. Costs and Payments
2.1 You will be required to pay a 50% deposit of the chosen package price prior to any work being started by PixelJuice.
2.2 You will be required to pay the remaining amount of your chosen package price when you have either approved a final logo design, or you have received the edited logo version resulting from your last edit round. You must pay the remaining amount of your chosen package within 15 days of either occurring.
2.3 You may request additional services outside those offered for your chosen package at an additional cost. No additional services will be offered or performed until your chosen package is paid in full.
2.4 You will be liable for the remaining amount owing for your chosen package where services have been suspended or discontinued in accordance with the terms & conditions herein.
2.5 Agreed pricing is conditional on your supply of accurate and truthful information required for a logo design or agreed completion deadline. PixelJuice reserves the right to revise pricing or discontinue services if that condition is not met.
2.6 PixelJuice may discontinue or suspend services if an amount payable to PixelJuice is overdue by more than 15 days. In any such event, you remain liable for the total amount owing; unless otherwise agreed between the parties.
2.7 No final artwork or files will be delivered until full payment is received. Full payment is not acknowledged until payment confirmation from a financial institution is received by PixelJuice.

3. Delivery Time and Deadlines
3.1 Any completion or delivery deadline conditions must be stated in the order form. Failure to state any deadline conditions in the order form will result in no liability for said deadline conditions not being met.
3.2 Delivery of final product via email may take up to 2 business days after confirmation of full payment is received. PixelJuice will not be liable for delivery of a product not meeting agreed completion or delivery deadline conditions where prompt payment or confirmation is not received within a reasonable time to meet said completion or delivery deadline conditions.
3.3 Delivery of final product via post may take up to 7 business days after payment is received. PixelJuice will not be liable for delivery of a product not meeting agreed completion or delivery deadline conditions where prompt payment or confirmation is not received within a reasonable time to meet said completion or delivery deadline conditions.
3.4 PixelJuice will not be liable for any agreed completion or delivery deadline conditions not being met due to failure on your part to comply with these terms and conditions.
3.5 PixelJuice will not be liable for any agreed completion or delivery deadline conditions not being met due to failure of services by any third party providers, or any acts effecting delivery deadline conditions which are out of the reasonable control of PixelJuice.

4. Suspension of Services
4.1 PixelJuice reserves the right to suspend services in any case where you fail to perform your obligations under this agreement. All services may be suspended until terms are fully met.
4.2 PixelJuice may without notice or liability suspend any services, if the reason for doing so is an event beyond the reasonable control of PixelJuice.

5. Termination
5.1 PixelJuice may discontinue services due to a failure on your part to comply with these terms and conditions. In any such event, you remain liable for the total amount owing; unless otherwise agreed between the parties.
5.2 You may discontinue services prior to any edits being requested. In any such event you will not be liable for final payments owing; unless otherwise agreed between the parties.

6. Content of Logos
6.1 You will be solely responsible for the content of your logo design. PixelJuice will not be responsible for proof reading or confirming the accuracy of information contained in any logo design.
6.2 If you provide PixelJuice with material, photographs, data or information to be used in any form, you hereby warrant that these do not infringe the rights of third parties and indemnify PixelJuice against any action taken against PixelJuice by any such third party.
6.3 PixelJuice for its part hereby undertakes not to knowingly infringe the rights of third parties in activities conducted on your behalf.

7. Logo Approval
7.1 Logo approval must be given through the online approval form on this website, unless otherwise agreed upon.
7.2 Only one logo may be approved, unless otherwise agreed upon.
7.3 Once approval is given your choice is final, and no further edit or design work may be requested.
7.4 Logo approval must be given within 15 business days after your final logo design version owing to you for your chosen package has been sent to you.

8. Logo Elimination
8.1 If you are unsatisfied with ALL initial logo designs presented, you may eliminate ALL initial logo designs and receive ONE new initial logo design.
8.2 Eliminated logo designs will no longer be available for approval or editing at any stage.

9. Logo Edit Requests
9.1 All edit requests must be made through the online edit request form on this website, unless otherwise agreed upon.
9.2 Where edits are offered it is understood that edit requests must be of a reasonable nature, and within the scope of PixelJuice's abilities.
9.3 Edit requests may be declined if they are not of a reasonable nature. If it is decided by PixelJuice that the requested edits are not of a reasonable nature, this decision is final.
9.4 Logo edits are offered where remaining edit rounds are available for the package purchased.
9.5 PixelJuice may terminate services where acceptable edit requests have not been received within 15 business days from the last logo design being supplied to you. In any such event you remain liable for the total amount owing; unless otherwise agreed between the parties.

10. Intellectual Property
10.1 All logo design work created by PixelJuice remains the intellectual property and copyright material of PixelJuice until full payment is received.
10.2 PixelJuice releases the copyright and intellectual property rights of the approved logo design only. All other logo designs, edits, and associated artwork created by PixelJuice remain the intellectual property and copyright material of PixelJuice unless otherwise agreed upon.
10.3 Pixeljuice retains the right to use any artwork created during services provided in advancing the profile of PixelJuice and to be recognised for artwork created by PixelJuice.

11. Life of Services Offered
11.1 Logo design services are offered for a period of 60 days from the first logo design being sent to you. After 60 days from the first logo design being sent to you, the services offered will be deemed complete and you will remain liable for the total amount owing; unless otherwise agreed between the parties.
11.2 A request to extend the life of services offered must be received within 30 days from the first logo designs being sent to you.

12. Refunds
12.1 PixelJuice offers no refunds of deposits paid where any design work has been commenced by PixelJuice.
12.2 PixelJuice offers no refunds of any payments made where a logo design has been approved by you.

13. Dispute Resolution
13.1 The parties agree that if any dispute should arise under this agreement, attempts in good faith by both parties will be made to resolve the matter fairly before resorting to court procedures. In doing so, each party agrees to use its best endeavours to:

• Clearly communicate in writing the background facts leading to or causing the dispute;
• Set out clearly what action is required to settle the dispute;
• Select a way of resolving the dispute and explain why that way of resolving the dispute can be said to be a fair resolution;
• Discuss specific means of avoiding such disputes in the future.

14. General
14.1 If any provision of these terms and conditions are held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall be enforceable.
14.2 These terms and conditions set forth the entire understanding and agreement between you and PixelJuice with respect to its subject matter. No oral explanation or oral information given by any party shall alter the interpretation of this User Agreement.

 

PACKAGE 1 TERMS & CONDITIONS:
(1) Package price is $000 AUD.  (2) You will be required to pay a 50% deposit of the package price prior to commencement of any work on your logo design project.  (3) You will receive 1 initial logo

design only. This logo design will be based on information provided in your order form.  (4) You will have 2 edit rounds only in which to request changes. When you have exhausted your allocated edit rounds, your project will be deemed complete.  (5) You may purchase additional edit rounds if necessary, however final payment of your package must be made prior to additional edit rounds being available.  (6) When your project is complete, you must pay the remaining 50% of the package price.  (7) You will receive delivery of your Logo and Design Kit via email and posted free of charge on CD.

PACKAGE 2 TERMS & CONDITIONS:
(1) Package price is $000 AUD.  (2) You will be required to pay a 50% deposit of the package price prior to commencement of any work on your logo design project.  (3) You will receive 2 initial logo

designs only. This logo design will be based on information provided in your order form.  (4) You will have 4 edit rounds only in which to request changes. When you have exhausted your allocated edit rounds, your project will be deemed complete.  (5) You may purchase additional edit rounds if necessary, however final payment of your package must be made prior to additional edit rounds being available.  (6) When your project is complete, you must pay the remaining 50% of the package price.  (7) You will receive delivery of your Logo and Design Kit via email and posted free of charge on CD.

PACKAGE 3 TERMS & CONDITIONS:
(1) Package price is $000 AUD.  (2) You will be required to pay a 50% deposit of the package price prior to commencement of any work on your logo design project.  (3) You will receive 4 initial logo

designs only. This logo design will be based on information provided in your order form.  (4) You will have 8 edit rounds only in which to request changes. When you have exhausted your allocated edit rounds, your project will be deemed complete.  (5) You may purchase additional edit rounds if necessary, however final payment of your package must be made prior to additional edit rounds being available.  (6) When your project is complete, you must pay the remaining 50% of the package price.  (7) You will receive delivery of your Logo and Design Kit via email and posted free of charge on CD.

PACKAGE 4 TERMS & CONDITIONS:
(1) Package price is $000 AUD.  (2) You will be required to pay a 50% deposit of the package price prior to commencement of any work on your logo design project.  (3) You will receive 5 initial logo

designs only. This logo design will be based on information provided in your order form.  (4) You will have 10 edit rounds only in which to request changes. When you have exhausted your allocated edit rounds, your project will be deemed complete.  (5) You may purchase additional edit rounds if necessary, however final payment of your package must be made prior to additional edit rounds being available.  (6) When your project is complete, you must pay the remaining 50% of the package price.  (7) You will receive delivery of your Logo and Design Kit via email and posted free of charge on CD.